The product, module by module
Synvian is built module by module with clinics, and we say plainly which parts are in production and which are in development. Nothing on this page is a mock-up.
Available today
Running in production. Each module is listed with what you get.
- Available today
Appointment scheduling
Desk booking, check-in, moving patients between desks, and reminders that patients confirm with one tap.
- Desk booking with provider, room and session-type rules
- Check-in that records arrival time and what the visit still needs
- Move a patient to another desk or provider without losing the record
- Automated reminders with confirmation links, limited so patients are never spammed
- Quick registration for walk-ins in under a minute
- Available today
Patient registration
Quick registration at the desk, full demographics, insurance details, duplicate detection.
- Quick register for a new walk-in, full record completed later
- Insurance and identifier fields encrypted at the application layer
- Duplicate detection on name, date of birth and phone
- Every read and change of a record is logged
- Available today
Provider schedules
Templates, availability, unavailability and swaps, a published roster, and an optimiser that fills gaps.
- Schedule templates and automatic generation
- Unavailability requests, impact plans and exchange proposals
- A published board the front desk books against
- An optimiser that proposes the best fill for gaps
- Available today
Queues and workflows
Task queues for pre-visit, clinical and billing work with assignment, priority, escalation and SLA tracking.
- Manual and automatic assignment and routing
- Priority, escalation and SLA tracking
- Multi-level approvals
- Business-flow configuration so each clinic defines its own steps
- Available today
Notifications
Email, SMS, WhatsApp and in-app messages from one engine, with staff broadcasts and an inbox.
- Email, SMS, WhatsApp and in-app delivery from one engine
- Appointment reminders that patients confirm with one tap
- Staff inbox and one-way broadcasts to the team
- Per-clinic settings for channels, senders and timing
- Available today
Access control
Roles and permissions down to the screen and action, with every change audited.
- Permissions per screen and per action
- Roles cloned and customised for each clinic
- Every change to a role is audited
- Sessions in secure HttpOnly cookies
On the roadmap
In development. Ask us about the timeline on your demo.
- Roadmap
Clinical documentation
Structured notes and templates that read the pre-visit intake.
- Roadmap
Pre-visit data capture
History, forms and specialty sections completed before the patient arrives.
- Roadmap
Vitals and biometrics
Captured at intake, trended per patient.
- Roadmap
Orders and prescriptions
Lab, imaging and procedure orders; e-prescribing.
- Roadmap
Billing and claims
Charge capture, claims, remittance, denials and patient statements.
- Roadmap
Patient portal and messaging
Online booking, forms, secure messages, telemedicine.
